New in box. Awesome product! Fast shipping by Amazon! Quality Services wants you to be 100% satisfied with your order. If for any reason you are not happy, PLEASE contact us immediately, BEFORE posting a negative comment on Amazon's buyer feedback board. Please press the Contact Seller button on your order. As a small business we strive to provide buyers with quality products and excellent customer service, and we depend on satisfied, return customers to maintain that record of excellence. Please take the time to give us 5 Star feedback if you're pleased with your product.